Disclaimer
At Injectaproof, we take great care in securely packing and dispatching all orders. Once your goods have been collected by the courier or postal service, responsibility for safe and timely delivery lies with the delivery company.
We cannot be held liable for delays, loss, or damage that occurs in transit after dispatch. Any claims for missing or damaged parcels must be made directly with the courier using their claims process.
To assist with this, we will provide proof of postage and tracking details where available. Customers are strongly advised to inspect packages upon delivery and report any visible damage to the courier at the time of receipt.
If your parcel is lost or damaged in transit, please contact the courier directly. While we cannot accept financial responsibility for such issues, we will do our best to support you in resolving the matter with the courier.
By placing an order on this website, you acknowledge and accept these terms.